A little guidance.

Start with our interactive US size guide. You can compare a size, a ring’s inside diameter or your finger’s circumference with the chart. A jeweler’s measurement is the most reliable choice. Available options are listed on each product; contact us for another size or an uncertain fit.

Choose from the available options on each product page. To find another stone or design, browse the ring collection. Only the options listed for your selected piece can be ordered online.

Yes. Complimentary engraving includes up to 20 characters, including spaces. Add your wording on the product page. We will confirm the engraving with you. Engraved pieces are excluded from returns.

Images are a style reference. Gemstone characteristics, lighting and handcrafted details can create slight differences. Carat weights are approximate. Check the ring’s specifications before ordering, and ask us if a measurement you need is not listed.

Please allow 2–4 weeks for production. Delivery time is additional. If you are planning around a wedding, birthday or another date, contact us before ordering so we can discuss your timing.

Yes. Before dispatch, we will provide high-resolution photographs of your finished ring for your approval.

Tell us the occasion, destination and date before ordering. We can discuss timing and any presentation request, then confirm the available arrangements. Packaging and display props pictured with a ring are not a list of included items.

Your piece will be carefully packaged and sent with tracking information. Contact us with your destination to confirm delivery arrangements before ordering. Production time and transit time are separate; read our shipping information for more details.

Orders can be cancelled within 24 hours of purchase without an additional fee. After 24 hours, a US$20 processing fee applies due to production preparation costs. Contact us promptly with your order details.

Non-custom pieces may be returned within 7 days of delivery in original, unworn condition. The buyer pays return shipping. Restocking fees are US$100 for gold or platinum and US$30 for silver.

Custom or personalized pieces, engraved items, full eternity rings and sizes below US 3 or above US 10 are excluded. Returns showing wear, damage or misuse may be subject to a 30% restocking fee. Please review the complete policy and contact us before returning an item.

Remove it before showering, swimming or exercising. Avoid sweat, perfume and chemicals, and store your piece separately in a dry jewelry box or sealed bag. Use a soft polishing cloth; further cleaning should suit its metal, gemstone and finish. See our jewelry care guide.

Contact the atelier with your order reference and the details of your question. Start with order and tracking help to find the secure status link in your confirmation email. For an Etsy order, use the Etsy messaging link on our contact page.